The terms "we", "us", and "CocoaPay" refer to cocoapay.com and the terms "you" and "your" refer to you, as a user of cocoapay.com. The term "personal information" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information.
- Information we collect and how we use it
We use commercially reasonable efforts to ensure that the collection of personal information is limited to that which is necessary to fulfill the purposes identified below. If we use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.
- Account information
If you create an account to take advantage of the full range of services offered on CocoaPay, we ask for and record personal information such as your name, email address and mobile number. We use your email address to send you updates, news, and newsletters (if you willingly subscribe to the newsletter during signup, or anytime after sign up) and contact you on behalf of other users (such as other users who send you friend requests, personal messages, or other social collaboration based events). We use your mobile numbers to send you transaction alerts and sms alerts based on your preferences. CocoaPay assures that this information will not be made public or sold to any third party.
We also store customer information of customers making payments through CocoaPay. However, only when customer chooses to share the information on the businesses powered with CocoaPay applications we share the information to respective businesses. However, CocoaPay is not liable for misuse of this information by the business or people related to the businesses to whom the information is shared by the customer.
If you contact us to provide feedback, register a complaint, or ask a question, we will record any personal information and other content that you provide in your communication so that we can effectively respond to your communication.
We record information relating to your use of CocoaPay, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer CocoaPay and provide the highest possible level of security and service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of CocoaPay. However, You cannot be identified from this aggregate information.
We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term "cookies" refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of CocoaPay may not work properly or at all. CocoaPay uses third party tools, who may collect anonymous information about your visits to CocoaPay using cookies, and interaction with CocoaPay products and services. Such third parties may also use information about your visits to CocoaPay products and services and other web sites to target advertisements for CocoaPay's products and services. No Personally identifiable information is collected or used in this process. These third parties do not know or have access to the name, phone number, address, email address, or any personally identifying information about CocoaPay's users. CocoaPay users can opt-out of sharing this information with third parties by deactivating cookies, the process of which varies by browser to browser. Please refer to the help file of your browser to understand the process of deactivating Cookies on your browser.
- Using Personal Data
We may use your personal information to:
a) administer the website;
b) improve your browsing experience by personalising the website;
c) conduct quality assurance testing;
d) facilitate creation of accounts;
e) provide technical and customer support services;
f) provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions;
g) enable your use of the services available on the website;
h) send statements and invoices to you, and collect payments from you;
i) send you general (non-marketing) commercial communications;
j) send you email notifications which you have specifically requested;
k) send to you our newsletter and other marketing communications (relating to our business which we think may be of interest to you) by post or, where you have specifically agreed to this, by email or similar technology;
l) provide third parties with statistical information about our users - but this information will not be used to identify any individual user;
m) deal with enquiries and complaints made by or about you relating to the website.
- Transfer of information
We may disclose information in the aggregate to third parties relating to user behavior in connection with actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners.
- International Data Transfers
If you are in the European Union, information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.
CocoaPay may contain links to third party websites to which we have no affiliation. Except as set forth herein, we do not share your personal information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.
- Law firm partners
Where you make a request for legal services, we may pass that request and all the information associated with that request to one or more of our law firm partners.
Where we pass your personal data to one of our law firm partners, that law firm partner will be a data controller in respect of that data (in addition to us continuing to be a data controller in respect of that data).
- Controlling your personal data
As a registered CocoaPay user, you can modify some of your personal information and your privacy preferences by accessing the "Account" section of this website.
You hereby acknowledge that CocoaPay is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
- Dispute resolution